I recently moved to Sarasota Fl and shopped at the new Saks store at University Towne Center. I was shopping. In Eileen Fisher dept. I opened a Saks First charge account spent $1000 and asked to receive emails from Saks I have never been contacted. I went again spent another $600 in Eileen Fisher explained the situation about not receiving emails she said it would be taken care of. I also wanted to be contacted when new merchandise arrived... nothing. I am shocked When I shopped at Neiman Marcus I always got a call when new merchandise from Eileen Fisher was in I also get emails even now and I am 2000 miles away. I moved to Florida just over a year ago and I my original purchase was probably nine months ago