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Sorry
No problem with your bank,, but you open a chargeback case -ID PP-D-******* in your bank before, we have no right to apply refund now, so could you just send the case ID NUMBER to the bank and ask them to closed first?
Marietjie K. Wrote: ------------------------
Dear Rotita,
There is no problem at my bank. They have never denied a refund.
You may go ahead and refund me for the products which I did not received.
Thank you.
Rotita R. Wrote: -------------------------
Hi, sorry, have you send the case ID PP-D-******* to your card bank? If closed the case, we will have the right to apply refund, pls understand.
Marietjie K. Wrote: -------------------------
I did contact Capital One, and they stated that it is impossible for them to refuse a refund. This must be a mistake. Please, do the refund.
Thank you.
Marietjie
Rotita R. Wrote: -------------------------
Sorry, the bank refused our refund about the $68.86 again
Would you mind to contact the bank to confirm
We will try again, thanks
Marietjie K. Wrote: -------------------------
I do not know what you are talking about. I do not use PayPal. I dispute this with my credit card company but you denied the refund - so the case was closed.
You now may go ahead and do the refund.
Thank you.
Rotita R. Wrote: -------------------------
Hi, about the order
W**************
Dear customer,
Thanks for contacting us. I understand you are quite concerned about the refund. But you have opened a dispute on PayPal before, so we are not entitled to process the refund. Could you please close the dispute on PayPal first? Then we can issue the refund immediately.
Await your reply and best regards!
Tina
Marietjie K. Wrote: -------------------------
Issue of 06/26/2017
$68.86 needs to be refunded for the 2 dresses you could not supply.
Order S*******.
Tip for consumers:
You will waste your money with this company.
AFTER THE FIRST WASH IT IS 1 TO 3 NUMBERS SMALLER. IF THEY CAN NOT SUPPLY ALL THE ITEMS ORDERED, THEY KEEP YOUR MONEY FOR FURTHER ORDERS ONLY. WITH A DISPUUT BY YOUR BANK THEY DENY THAT THEY DID NOT SEND ALL THE ORDERED ITEMS. I NEVER RECEIVED 2 DRESSES AND SO LOST 68.86 DOLLARS. THE REST OF THE ITEMS WERE SO BADLY SHRANK AFTER THE FIRST WASH, THAT THE TOTAL ORDER WAS A WASTE OF MONEY.
Tip for consumers:
DO NOT USE THIS SITE. WHAT A WASTE OF MONEY.!
I am arranging my flights with ASAP for the last 6 - 7 years. Their prices are the best. They always have a wide selection to choose from and work with what you need. Once, when out of the USA and I had problems and need to arrange for a later flight, they were very helpful and within a few hours, my car hire was extended and another flight arranged. I still compare prices with other sites, but I always choose ASAP.
Marietjie K.'s review of Rotita earned 11 Very Helpful votes
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Empty.
Dear customers,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards