Lucy S.

While the store maybe great, the online shopping experience is AWEFUL. The clothing is way different and many styles are not true to size. I received a defective item. Was able to return it but they still deduct shipping. That is very poor business practices. When you ask to speak to a supervisor they can not transfer and ask to send email. Well they don't return calls. Never will I order from them again.

This was my first time using AirBnb and will certainly be my last. I did an advance reservation and was annoyed about the high end fees. I added on to my stay and got charged over $200 to change my check out date besides the initial fees I paid up front. My stay has become a high way robbery. Now I had some unexpected family emergency where I need to change my check out date to what it was orginally at. Not only will I be charged more fees by AirBnb, the place where I am staying at only wants to refund me back 50% of October because he does not want to do daily rentals and only likes long term rentals. I have been literally robbed by this whole entire transaction that to stay on a tiny place is costing me over $3000. I would have better off staying at a hotel. It would have been a lot cheaper and easier to check out. I wish I can sue Air BNB as I have been royally screwed.

Highly advise to NOT USE THIS COMPANY! They did not fulfill their promise to complete the draft in their specified date. If I didn't follow up, this would have slipped through the cracks. What's more frustrating is that you have to communicate by email, which takes longer. I needed my resume on the specified date, as I had a recruiter to meet with. I am so upset that nothing was done!