Absolutely disgraceful company. I ordered a supersize bunch of flowers costing $50 plus $15 delivery. What was received was barely a few stems that were nothing like what I'd chosen online. Apart from a couple of token roses none of the flowers were as described and not even a hint of the colour I choose. On top of that they didn't even deliver to the address specified. My recipient had to go and collect them!
I complained and was just told that what they sent was within their "substitute" policy. Despite repeated efforts they refuse to comment on the size, colour and delivery.
This company is a disgrace and what they are selling is not worth the money. DO NOT BUY FROM THEM!