Louis B.

Western Union is facing competition now and to describe the problem with Western Union, I'll talk about RIA. We have family in Brazil and sometimes need to send money, especially with Covid. First few times, we sent it with Western Union because our local grocery store, though it has RIA, doesn't send money to Brazil via RIA. Every time we've sent money with WU, we were quoted the amount they would receive in local currency, but our family there always got quite a bit less than what was promised. Every time with RIA, 1) we paid a lower fee and 2) they got exactly what was promised. We don't plan to use Western Union any more.

What a surprise! A failed (mortgage) company (with horrible ratings) changes its name, in this case from Nationstar to Mr. Cooper. They were lying cheats before and now they continue these practices. I am fortunate enough to be able to make my monthly payments and I also try to pay down the principal. However, every time I make extra payments toward principal, Mr. Cooper insists on misapplying the funds. This has happened each month for the last 6 months or so. Rats like this in the mortgage business that exist only to suck money out of consumers and that use illegal methods to do so need to be sanctioned and eliminated. Nationstar changed its name, but $$h! Tt can change its name, too, but it doesn't eliminate the stench. Most employees (of Mr. Cooper) that I talk to (I have to talk with them because Mr. Cooper continually misappropriates my payments) are reasonable and pleasant. It's sad that they have to defend such a corrupt parent corporation. Finally, they seem to be a secondary mortgage company (they buy up what you sign at the beginning). A solution is that mortgagors should have the option to preclude lying and manipulating companies such as Mr. Cooper from ever buying their loans. As a mortgagor, one should be able to block a servicer like that.