Linda S.

Took my order, but didn't deliver it - at least not to my address. Sent company email, response was to "call our customer service center." I left a horrible review on the website and deducted the 20% tip from the tab... and then had to haul myself to the store for Pedialyte to treat my Norovirus induced dehydration, potentially exposing many many people to the very contagious virus. Good job, Instacart. I will never use you nor will I ever give you a favorable recommendation to anybody.

Poor communication. Just awful. They take your money, don't fill your order, claim that it was an "oversight"... and then continue to send promos after unsubscribing from their mailing list. Awful company - and it's a shame because some of the artists whose work they allegedly sell (without actually sending the products of course) are really great artists.

REVIEWERS ON THIS WEBSITE! Be aware that your reviews will be forwarded to the companies if they are negative. You too could be harassed into deleting your review too.

Thanks, SiteJabber! You guys ROCK! /sarcasm

And really, what recourse do consumers have other than negative reviews when a company won't refund after THEY cancelled the account?