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lily d.

Contributor Level

Total Points
81

1 Review by lily

  • Target

2/26/20

I have bad experience at Target South Bay Guest Service.
The employee name Deliza provided a poor guest service.
I bought wrong size of clothes for my daughter, and I needed to exchange to the right size. I lost one of the price tag but I have receipt with me. Deliza did not check the receipt and the price tag on the same product that I wanted to exchange to the other size. She asked me with her rude voice and face gesture that I have to have the price tag that I lost. After I explained to her that she can check the receipt and price tag, she did the return for me with nasty attitude. She slapped on the price tags, that I gave her which I did not loose, to throw them on the floor.
I love Target and like to shop here. I think this employee needs to be trained about customer service skill and she also needs to be professional.
I tried to do the return survey on the Target survey website, but it said my survey is expired although it just happened yesterday, and on the receipt appears that 02/24/2020 and expired on 05/24/20.

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