So I ordered a product from their store in the beginning of febuary hoping it would arrive for valentines as it was a gift for my boyfriend, after waiting till the day, It never arrived. I emailed the website and they said that this rarely occurs and that they will get back to me as soon as they can get the whereabouts of where the product is. But previously the owner told me that they can't actually track where it is as it was sent through standard post, so how were they going to investigate? I have no idea, Its been 3 weeks now and I still haven't gotten my refund, I haven't received my product and I am still chasing them to get my money back. Bottom line is, I will never order anything from their website again and I do not recommend anyone to order either.