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I bought a Alexander McQueen shoe from ssense, it's a sales item with spike design on the shoe. After receiving the parcel and wearing the shoes out for only few hours the spike actually fall off and I am so so disappointed with it. I didn't expect a shoe that cost me SGD $680 to spoil after wearing it less than few hours.
Please email or call me asap to settle this issue. I don't mind changing to another design if not please refund me.
And I suspect you guys are selling a faulty good as sales item. Please if you guys are not going to handle this issue properly I will never ever shop at SSENSE again and I will inform my friends as well to never shop at ssense too.
Hear from you soon.
Leslie K.'s review of SSENSE earned 3 Very Helpful votes
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Hi Leslie K. - We're sorry to hear that this was your experience. After seeing your review, we went directly to Customer Care to discuss your order. We see that you are in good hands with one of our agents. If you need anything else, feel free to send us a PM.