L B.

We are frequent travelers, and this was the worst experience I've ever had. There are no seat assignments which causes the herd of cattle to trek to the back of the plane looking for an aisle or a window. When none is found the passengers are asked to sit quickly in all middle seats by flight attendants that are not as cute and clever as they think they are. You will most likely be in the back of the plane unless you pay extra for "group a", which newcomers have no clue about. You also will not get to sit with your travel companion. No wonder there is so much passenger rage, after being crammed in like sardines with no air, or civility. Someday in the future will the industry realize how they are treating people and redesign the planes to be humane (JetBlue does a great job with this). We were denied any water or drinks or bathroom breaks for supposed turbulence that was undetectable for the whole 2 hour flight. I got off the plane with stiffness and wobbly legs from the cramped conditions and inability to get up to use the restroom. (I am young!). I will never fly southwest ever again.