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Laura R.

Contributor Level

Total Points
81

1 Review by Laura

  • BoxHop

12/8/15

I signed up for a free account last year in order to obtain a US mailing address and have my purchases shipped internationally. Only used their services once. And now, a year later I was surprised to find a charge on my credit card for $50 USD for a supposed "premium membership". I immediately contacted their customer service and was told their "terms and conditions" specified I would be charged for renewal. No refunds. Period. Very abusive practice. I trusted them with my credit card info and with no warning I was charged for a service I don't even use or need. An email to "remind" me of this dubious charge a few days before would have been appreciated so I would have had a chance to cancel. BE WARNED BEFORE SIGNING UP AND HANDING OVER YOUR CREDIT CARD INFO

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