My item was delivered by UPS to my BoxHop address on 11 January 2016. I received an email from BoxHop confirming this, asking for payment to ship to the UK and then told the item was on it's way. It's now 2 February, I have contacted BoxHop many times, received a 'we're looking into it email' and now nothing. Today I go on to the website and it's just a message saying as in the email we sent we have ceased trading. I didn't receive an email!!!! I've got a package worth over $100 for my God-daughter's birthday out there somewhere and no way of knowing what they did with it! It's a disgrace that they can do this.