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Laura C.

1
Level 1 Contributor

Contributor Level

Total Points
347

3 Reviews by Laura

  • Kohl's

7/8/15

I used to be an avid Kohls.com buyer, but after being a loyal return customer for two years, I am noticing that the offerings in women's clothing seem to be the same thing over and over. The same styles just in different colors.

For this reason and no other, I moved on to other online retailers of women's clothing. I recently went back on line to see if anything has changed and unfortunately, I am still seeing the same styles, same clothing lines and not much new at all.

Kohls it is time to freshen up your offerings and get in some new clothing lines. On the plus side, they often have great sales, great discount codes available and good delivery service. Also the ability to return online purchases to the store is a big plus!

  • Macy's

7/7/15

I am a plus sized woman and I want to rave about the women's clothing found at Macys.com. Finally a retailer that understands plus size does not necessarily mean old or stodgy! The variety of clothing offered makes it easy to find anything you might be looking for, and not just elastic waist pants or solid button collar t-shirts like you find in most stores. I have purchased several times over the last six months and find the quality, consistency of sizing and delivery speed to be excellent. The best feature is that whatever I do not like I can simply take back to the Macy's store and get a full refund hassle free.

From professional attire to fun weekend outfits there is a lot to choose from and your most difficult choice will be how to whittle down your shopping cart so as not to break the bank!

Most of the time I get free shipping and along with the discount codes offered on the home page of the site, great deals on clearance and sale items. If you are willing to wait until something is on sale, the prices cannot be beat even by other discount retailers.

In my opinion, you cannot go wrong with this online retailer!

  • Rosegal

6/9/15

I placed an order in March 2015 knowing and accepting of the fact that the items could take awhile to arrive. Unfortunately, as each parcel arrived it became apparent that sizing is extremely inconsistent and even though I followed the instructions to measure and then choose the size, most of the items did not fit. The few that did had obvious construction flaws like unfinished seams, uneven hems and one item even had a sleeve sewn in backwards. The fabric is cheap and obviously synthetic and I doubt would survive many washings. This company will not allow returns unless you upload pictures of the defect and or pictures of measurements of the items with a ruler to prove the items are unacceptable.

As an online shopper who understands that even if an item arrives exactly as it is represented on the site you may not like it anyway, inability to return what you do not like is a deal killer for me.

Do yourselves a favor and skip this retailer. If you do not end up liking your purchase you are stuck with it.

6/12/15 Update. I want to update my review and add that since I wrote the original, Rosegal has contacted me and offered to let me return the items I purchased at my own expense for an 85% refund. I would prefer a full refund but this is certainly better than nothing. I was sent an RMA form and instructions for mailing the items back. I will update further when I receive the refund.

6/22/15 Update. I have determined that it will cost me $65.00 to return the items I purchased to Rosegal using the smallest flat rate USPS box that will hold everything. My total purchase was $172.00 and Rosegal is only offering 85% refund. This means I can only count on a refund of $146.20. When you subtract the $65.00 it will take to return the merchandise, my net refund is only $81.20. This is of course if the package is allowed through Chinese customs and Rosegal actually follows through.

One can argue that $81.20 is better than nothing, but I stand by my original position: You get what you pay for and hassle free returns is a must. To be fair, Rosegal never once miss-represented their return policy, but the questionable quality and inconsistent sizing that was represented by the items I purchased make it impossible for me to be a return customer.

Buyer Beware!

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rosegal r. – Rosegal Rep

Dear Laura,
Thank you for take your time to write this review, we feel sorry for this inconvenience.
For the size issue, we have the policy on our website, please refer to http://www.rosegal.com/warranty-return/
Can you provide us the order number?
We are willing to help you with this issue.
Hope to hearing from you.
Best Regards
Customer Service

Laura Has Earned 7 Votes

Laura C.'s review of Rosegal earned 7 Very Helpful votes

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