Krys F.

Signed up for professional account for $39.99/month. Paid over $1k for my product to be delivered to their warehouses, paid for a barcode, logo, professional email and website. I was ready. They nickel and dime you to death with fees on each product you sell in addition to the $39.99 monthly to the point where you're paying them for the product and giving it to them for free and then some. My card was charged $54 one month, $62 the next month then $74 the next month and now I have an upcoming charge for $84! Plus the $39.99 monthly fee with no explanation from customer service. She just kept saying it was for "fees." Mind you my product was only $16.99 and over $7 was deducted from each product sale for fees. Take into account what I spent for the product and yep that's a negative. I was only selling 4-7 items a month as a new seller so yeah I ended up paying them way more than I made. AND had to pay $0.50 per item to have my products sent back to me and cancel the listing. Complete disappointment. Not to mention I'm a huge Amazon shopper myself, also paying monthly for a "Prime Membership." This whole experience makes me want to cancel that too and never shop with them again. They are money hungry and do not care if they bankrupt you as long as they can charge your card whatever they want whenever they feel like it.

As a buyer, I've received broken items, items with holes and items that were completely different than their descriptions. I've waited 2 months to receive items from China just for them to fall apart within minutes of receiving them. When returning an item, I've been charged a "restocking fee" by the seller for an item that was never used and still in original packaging and could be resold at full retail price. Then eBay auto drafted money out of my PayPal account without my knowledge or approval for the shipping label to return the item, costing me almost as much to just have kept the item. Had I known all this I probably would have just kept the item. As a seller, I've listed and sold an item, then issued a partial refund to the buyer but was still invoiced by eBay for 10% of the initial listing price, without the refund. That's because eBay takes 10% of everything you sell. You can just think of that like for every $80 you sell, you're giving up an $8 item to eBay for free. As if that's not enough, today I received an invoice that was too high to be 10% of the total cost of the items I had sold, so I contacted their "do not care" department and spoke with a woman who told me they are now charging their beastly 10% on the "total value" meaning you're paying them 10% of what it costs to ship the item as well. Now that $8 item you're giving away to the money lords of eBay for $80 worth of sales is a $10 loss because you pay 10% of shipping cost, plus 10% of the item's cost. I tried to reason with this woman explaining that in all my listings, I select the option to charge the actual cost of shipping to the buyer. I do not make any profit on shipping, why should I have to pay eBay 10% of it? Did they somehow assist with picking up my boxes? She told me they were doing this now to entice more sellers to offer free shipping. I told her they were enticing more sellers to sell elsewhere if they want to have anything left over as profit. I'm removing all of my items for sale that don't have current bids and never will I shop here as a buyer again. You've finally done it with me eBay. Member since 2006