Nice jewelry, but you better make sure you like it or that it fits (in the case of rings), because returning or exchanging is nearly impossible. Read their reviews at BBB, you'll see.
We regret any inconvenience you have experienced lately, and we assure you that we are anxious to retain you as a satisfied customer, Kristyna. To make customers feel comfortable and confident when shopping at Jeulia, we do provide a 30-day return/exchange policy. However, we are unable to accept customers' return/exchange requests under some conditions, and please check the specific clauses of our return policy at www.jeulia.com/30-day-return-policy.html. I have escalated your feedback to our branch related, and we will keep on improving our company policy step by step to make customers have a better shopping experience. If you need further assistance from our customer satisfaction team, please reach out to us at service@jeulia.com at any time. Thanks.
Kristyna Has Earned 1 Vote
Kristyna S.'s review of Jeulia earned a Very Helpful vote
We regret any inconvenience you have experienced lately, and we assure you that we are anxious to retain you as a satisfied customer, Kristyna. To make customers feel comfortable and confident when shopping at Jeulia, we do provide a 30-day return/exchange policy. However, we are unable to accept customers' return/exchange requests under some conditions, and please check the specific clauses of our return policy at www.jeulia.com/30-day-return-policy.html. I have escalated your feedback to our branch related, and we will keep on improving our company policy step by step to make customers have a better shopping experience. If you need further assistance from our customer satisfaction team, please reach out to us at service@jeulia.com at any time. Thanks.