I attempted to purchase tickets to a movie that I thought was 10 minutes from my house, but I guess that theater doesn't work with Fandago, so Fandango generously switched my tickets to a movie theater almost an hour away that does work with them. To make matters worse Fandango will not refund my money, because the brain surgeon at customer service told me to do an exchange, and Fandango doesn't give refunds for exchanges! So I have to drive almost an hour to see this movie! The hold time for customer service was 20 minutes. Do not use these people!
I'm sorry you are unhappy with your shades. I will call you so that we can get this resolved.
We do encourage everyone to get free samples. The photos that we load for colors and fabric patterns is 100% accurate but the monitor used definitely makes a big difference in how it looks on your computer.