Kristie M.

I've ordered from them over a dozen times. The system of packaging, shipping, tracking and delivery is flawless. Items are packaged well and always arrive faster than expected. You can find good deals (cheaper than in regular stores) and with free shipping, its a no-brainer! This is an easy site to recommend.

Literally the best nail polish company ever. Their customer service is exemplary - they always go above and beyond to help and ensure you get what you need. I've spent obscene amounts of money here with multiple orders a month. Shipping is next day. Never had an issue with anything I've bought from them. Well packaged - never a broken bottle. The prices are great as well. You will find OPI and Essie well below the $ at retailers like Shoppers and Beauty Supply stores. Love their selection of indie brands as well. They bring in lines from all over the world. They also have a cool Reward Points system too for frequent shoppers - you can get some cool freebies when you accumulate points. Shop with confidence - they are awesome. :)

Some people seem to greatly exaggerate their bitterness about the site. I've been buying from them for over 12 years now. I am Canadian. Yes, the shipping/duty is high, but you can find great deals on clearance and I *always* find coupon codes for free promo merchandise (bags, umbrellas, jewelry, makeup cases etc) and can almost always get 10% off as well if you spend over $100. Today they had 20% off any one item, which I used - you can still find lots of promos for Canadians. The negative is that it's not nearly the freebies and benefits that US shoppers get (esp with free shipping), but if you really want the item, it's worth it. I can spend similar $ on items here when everything is factored in. I am picky when I buy though - I research the item so that I know what I'm getting and tend to stick to merchandise that is reliable like their PINK line. It's helped minimize returns over the years. Now I hardly have to return anything. When I do - it's never been more than $12-15 to send it back. Vic Secret isn't a bargain for Canadians, but very few American companies that ship North are these days. As for turn-around time, I always pick regular shipping and I tend to get my tracking number within 48 hrs and my package delivered within the same week because it ships from Mississauga. They're pretty up front about everything - they even accept returns up to six months later and I've never had a problem in 12 yrs of regular shopping with them.