Kim M.

I attempted to purchase a chair from this company. I received the run around for over a month. I sent numerous emails and was responded to very unprofessionally every time. The CEO finally contacted me via email and stated that a customer had just cancelled their order and he would send the chair to me, but needed my security code on my credit card. This sent up an immediate red flag. I had already made this purchase, so why would they need my security code now. I obviously did not provide it. Instead I did some research on this company. I am not going to state all my finding, but enter Light Grey Design Complaints in your search engine. The top link should be the BBB of Minnesota. Very interesting report. The following links have a lot of supporting information as well. I wrote him back attaching the BBB link and informed him that I did not wish to continue my order and to refund my money ASAP. I received a condescending reply followed by numerous emails well past midnight threatening me with legal action for defamation of character. I think he has done that all on his own. Just make sure you research companies before you buy from them. He has many online companies, so make sure you are not the victim of one of them.