They are horrible! I ordered from them on 6/30, here it is 7/5 and I have not received a confirmation email or anything. My fashion nova account shows "you haven't place an order yet"... but my checking account shows that the money was deducted. I've been emailing since 6/30 and I've called the 800# (which is a BS line, with an annoying recording.) I've left so many messages, and even commented on their IG post. Still nothing! I will never ever order from them again!