Kate S.

Do not buy from Optically unless you are 100% sure you will be happy with the glasses you are buying as it is not worth going through the return process. I had to quote their own terms and conditions (that any customer will receive a full refund if they are not happy for any reason with the glasses) to the support team, send countless emails and half a dozen phone calls just to get my money back. They really tried hard not to give me a refund (they said I wasn't entitled to a refund but would "make an exception" and give me a 50%refund) and the customer support was so dodgy - I talked to six different people who seemed confused as to who the manager was... I still don't know who runs this outfit but they are all seriously confused and don't even know what their own terms and conditions are, they just ignore your emails.
The glasses I received were actually fine, I really liked them but they just didn't fit. So if you are 100% sure on your glasses then go for it - but otherwise don't risk it because you might not get your money back!