Kassandra P.

I received an email stating: "Get your first pair for free! That's right, your first pair's on us. It's our best deal ever. Shop free styles [with attached hyperlink]".
I have called them twice because every time I try to check out, I get charged. The last man I talked with asked me if I could see "free styles" in the tab selection, as if I were an idiot- as if every online store has a "free" tab. In case you're curious, there is no "free styles" tab. He told me that he would talk to IT and call me back.
Somehow, I doubt I'm going to get a free pair of shoes.
I guess what bothers me the most is that they sent me an email making claims they couldn't support. I will update this, hopefully, if my situation is fixed. If not: consider yourself warned.