Karen D.

Don't do it go through someplace else! Get a Room sent my reservation to someone else with the same name. That other party called the police on me twice. Contacted GAR let them know of their mistake. Told them to contact the other party. They claimed they did. The other party called the police on me the second time through the hotel I paid for. Apparently GAR never got through to the other party. I challenged the hotel they threaten to evict me! The really terrible part was I was traveling with my 88 year old handicapped mother. I contacted GAR that evening after the police left. They still didn't contact the other party even after that. Needless to say I left the hotel and took my Mom to another hotel. It took 4 months for GAR to contact the other party. I did receive some compensation but this experience still haunts me. GAR managed to cut off communication 4 times while I was trying to get this resolved. It was a breach of privacy as GAR gave my address out to a complete stranger. This stranger then ruin my trip from halfway across the country. One call to GAR one reservation and I got the police called on me twice and had the hotel I paid for threaten eviction