J W.

Been trying to reach Scopely Customer Service for weeks with NO Response. An item I selected to Purchase with Pay Pal in their Store to advance in the game actually shorted me after I paid for it. Was suppose to receive 280 Grade 3 Crystal and only got 11. Finally when I realized they were not going to respond, I contacted Pay Pal to file a Claim for a Refund. Within a few days my Scopeli account account to make purchases was locked out. Some purchases for Monthly advancement are necessary to keep from grinding to a crawl in the game. At this point, all I have spent (Over $8000. 00) is wasted cause I can't advance at all now. Still NO contact from Customer Service. I cancelled the Refund Request with Pay Pal to try to compromise with them, but NO Response. This is a poorly ran Company with NO Customer Service and has established a Game that if you don't spend a lot of money, you are doomed to go stagnant and not advance while I watch all the items already purchased dwindle away. This Game is a Money SCAM and should have a CLASS ACTION LAW SUIT PLACED AGAINST THEM. PLEASE INCLUDE ME WHEN YOU DO!

Placed an order 6 weeks ago. Got a Fed Ex notice 2 weeks ago that order was awaiting being sent to Fed ex. Tracking gives no updates or location. Contacted Customer Service by email 3 times with no response. Halloween is getting close and I am concerned this order will not arrive in time. I wish they could at least respond with some kind of update. Customer Service needs improving.

You falsely made allegations in a card sent to my address about negative information in my file. How dare you use my name to line your pockets with subscription fees to view the false information. May bad luck fall upon all involved in this pitiful company.