Julija S.

When I first got a call from 411 it was a bad experience. I was driving so i was speaking to this gentleman on my blue tooth. As I passed the Burlington bridge I lost connection. Minutes later the same kid called me back and said to me this was a really good offer and since you hung up on me your not going to get the offer and then hung up on me. I called back to speak to a manager because I was shocked that someone would react that way and the manager was helpful and I ended up going to the offer.

Its been I would say in and around a year and I have noticed no clientele telling me they used 411.ca to find us. I started to ask everyone how did you find us and no one said 411. I then said I tried this and its not working and I need to cancel it. I have a very busy work schedule so I never ended up calling. I wasn't until my credit card was lost and I had to get a new card that I heard from them. They called about a payment that didn't go through. Because my fiance had my credit card I told him its not on me please call me on Monday. I got busy at work and never got a chance to answer my phone.

They were calling my during my business hours on my cell phone and we missed each other every time. This being said they never called my work place to speak to me just my cell phone. This morning I got a call from my work saying a message was left from 411 saying my bill was 34 days overdue. When I called 411 to say why would you do that its personal information they said well we didnt know it was your business and had an attitude saying it. This was listed as my salon business on the website and on the voice-mail it states the business and the hours. They were fully aware of this and continued to leave this message. I then said how is it the first try at my work you leave a voice-mail but you don't try to call me there regularly he again had bad excuses. I spoke with the manager who offered to wave the month owing because of my 2nd bad experience. I said i do not mind you leaving a voice-mail but to leave personal information this for me is unexceptionable.

I would never go with this again. Its pointless and the lack of professionalism is through the roof. Save your money and make a site. That worked for me the best.