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Do not buy from PacSun online. Their customer service is awful! I was on chat bc the closed their phone lines due to Covid (ridiculous... you can answer a phone while social distancing) for 40 min 2 days trying to process a return. Never got a label! They suck!
Do not buy from this site. If the dress doesn't fit they will not issue you a return as advertised. They sent a dress that did not match the measurements given and they won't provide a refund. They offered 1/4 of the dress price ($30 dollars) as a refund! Ridiculous! I even took it to an alterations specialist and they said it was made so small that they couldn't do anything or change anything to make it fit. Total rip off! Do not purchase from here. You will regret it if the dress isn't right as you will be stuck with a dress that doesn't fit. I give zero stars but the system is asking to select at least one.
“Thank your for your honest review. Would you be willing to share a picture of what you actually received? Particularly where the measurements were too small? Adrienne”
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