This company has zero integrity. I had multiple issues with this company. The difference between the website pictures and the gown they sent, is astronomical! The dress they sent looks like Grandma's dollie!! Not a beautiful wedding gown. The fabric is completely different. The communications are abhorrent. I have sent over 20 emails. 1st trying to get the gown on time (which I paid extra for), then trying to get the actual gown ordered or a return. The most they offer is 10%. I spent almost $400 for 2 gowns. 1 was passible (even though not the same material), the other is garbage. You can buy it at JC Penny for $35.

Do not buy from here!!! I ordered 2 dresses and only 1 arrived. After waiting another week I reached out and they want to see pictures of my package. There was no tampering with the package, they just didn't mail the dress! Will have to make a claim through my credit card company. The other dress is complete garbage.

poor customer service....biggest scam out there, does not provide return label with purchase, and when you request one they come back with needing pictures of item, and when you provide pictures they still refuse returning!!! with if the color wasn't what you were expecting!!! SCAM!!!!! STAY WAY

Where do I start? I ordered a dress from myagal.com as a trial for my bridesmaid dresses. The dress was pink with silver beading in the pictire, when the dress arrived it was a horrible cheap fabric, the size was bigger than requested (even though we did custom sizing) and the beading ws GOLD, a horrible cheap lookokg gold beading all over the bodice of the dress.

Customer service does not help you and they only said theyccould refund me 5% of what ai paid. Horrible website, customer service and cheap looking gowns. The pictires they use on their webside are stolen and they just recreate the dress the best way they know how.

Do NOT BUY unless you want to throw your money away at a dress that will look like a middle achool project.

Horrible quality of clothes! Horrific customer service! I am making sure my reviews on all applicable sites including formal complaint has been filed with Consumer Affairs! Ordered dress- cheap material, didn't fit, color wrong and your customer service completely ignored concerns on email sent to them and will not send label for full refund so until we get label and refund - we will be sure to spread the word! Already have your company listed on sites that list scams!

This dress is amazing! It fit perfectly and the detail was gorgeous. We ordered for my daughters prom and her friends were giving her a hard time about the low price and ordering online. This is far better than anything we have seen in the stores (even at $100's more).Actually, this dress would be perfect in white or cream for a wedding dress. The material was a thick Satin very similar to a wedding gown. It does come with a hoop which we won't be using. We already owned several Hoop-less crinolines which are shown in the picture.

I ordered a custom sized dress for my extremely petite daughter's prom. They sent me updates on their progress, and when the dress arrived early, I couldn't have been happier. The dress fits perfectly. It looks absolutely beautiful... exactly like the photo, and it is made to perfection. We could not possibly have been happier - especially since it was less than half the price of virtually the same dress in Nordstrom's.

My dress is the wrong size, color and the plastic trim is sticking out in 6 different spots. The representative responding has offered me 10% refund for a useless dress!
This seamstress from Nordstrom's said all she could do is add straps

You can clearly see which dress is the incorrect. No slit, wrong color, shaped like a window curtain instead of an evening gown with a train. The sequins look like fish scales. They started falling off as soon as it was removed from the plastic bag in which it was shipped. Just horrible. This is supposed to be my daughter's senior prom dress which caused her to cry with disappointment. The company has been telling us no to refund for a month now. They want to send us %10 of what we paid which was$179.00 US dollars. This is wrong and it feels like we have been scammed and fraud is also involved.All we want is a refund or the correct item.

Sent in my measurements and the dress I ordered was too big. They got my measurements wrong. When I contacted them about a refund, they wanted pics of me in the dress for proof. I would not send them pics, I took pictures of the measurements while the dress was on floor laid out. Then they asked me to get it tailored. At my own expense. They said they would give me a 10% refund. I am not getting anywhere with them so I am spreading the word. They aren't very responsive and are an incredibly terrible business. I do NOT recommend them at all.

Not only was the dress delivered in wrong color and size, the smell of the dress was nauseating !!!! They have responded to all my emails, however will not accept a return or issue me refund. They want me to accept a 20% credit. This only one of many sites that I am commenting. Also have reported to Google, BBB,and ftc.gov.

This has to be a consistent consumer process for their challenges as a company. They are able to survive due to no return policy and dissatisfied customers and people keep buying. Sites like Facebook ads are there...I will be hitting those sites heavy to detour people from spending and being misled...these companies should be ashamed of themselves . BUT THERE IS A WAY AND I WILL GET TO IT!

I orderd a dress for my daughter graduation I paid $27.00 for fast shipping. I recived dress it was cheap fabric and nothing like picture and false describtion. Since I did n't recive her dress I tried to contact them through email. "NO RESPOND ". When i recived dress i try to place review on their company. The " REVIEW STAR " not accepting revews.

I ORDER A DRESS I PAID $178.00 IT WAS HORRIBLE I CONTACT THE SELLER.
TO REFUND MY MONEY, BUT SHE ASK MY SO MANY QUESTIONS. I SENT ALL SHE ASKED ME BUT STILL DIDN'T REFUND ME NOTHING. SO I HAD TO THROW IT AWAY. I LOST ALL MY MONEY. PAYPAL DIDN'T DO ANYTHING BECAUSE THIS COMPANY IS NOT COVER UNDER PAYPAL PROTECTION. IF I COULD GIVE IT A ZERO, I WOULD DO IT. THESE CHINESE PEOPLE DON'T WANT TO LOOSE MONY, BUT SO WE WOULD. SO BECAREFUL DON'T LOOSE YOUR MONEY.

TOTAL SCAM. The dress didn't fit right and it was "RED" not burgundy. I spent two months going back and forth with them.. They finally agreed to offer 50% reimb or 100% if I sent the dress back to China. The $116 dress would cost $111 to ship back... so I accepted their 50% offer. THEN they said NO, we can't give you a refund... because the "dress is nice"!!!!!!!!!!!!!!!!!!!!! BUYERS BEWARE.

I'm actually happy with what I got :) It's great quality and very much alike with the picture! The first picture is what it looks like before any tailoring. I suggest to use sticky bra with this type of dress because it's very revealing on the front. Nonetheless, I felt happy with the results.

If you have any question you can hmu @kiimaaye on ig :)

Do not buy from Miagal. The dress and color did not come as pictured on the website. They say they have a return policy if you email them within 7 days which I did. It is not true they will not accept any returns they just give you the run around. It is a non-refundable dress. They would not provide a phone number for customer support. It is a sham company. When you order the dress, they don't send you a order confirmation number or invoice slip. When your dress comes, there is no packing or return slip. The quality of the dress was cheap. I was extremely disappointed. We ended up having to buy another dress and never was able to make the return.

I wish I had seen and read the reviews on here before I purchased a dress I wanted to wear in my upcoming wedding. I am a very keen buyer and thought I was making a
Good purchase. First of all the dress took 2 weeks longer than promised to arrive (as it was in "tailoring" for almost a month. When it did finally arrive, I tried it on and it did not fit well and the color was bad (okay it happens) my issue started when I tried to return it!!!!! First of all it takes them 24 hours to respond to any emails, Second of all they demand a picture of you in the dress (WHY?!?!), I explained in detail the issues I had and that after I tried on the dress I packaged it back up for safety and they are pushing. I am in the midst of a back and forth with these crooks. I NEVER complain about a company (even the worst ones) but this one has me furious!

This site has scammed me and I should have looked at the real reviews and not on there site only. When the dress came in the mail, it took two weeks, which was expected being that it was coming from out of the country. But I emailed them immediately and made them aware that the dress looked nothing like the picture and asked for my refund. This site tricks you because in order for you to return it back to the sender you have to get the return label, which they don't provide in the sent package and so they pushed back replying to me until the 7 days were passed. They do not put the return instructions or label In your package because they dont want you returning the item and for them to keep your money. I told them the dress was even ripped and they refused saying it was my fault that I didn't look at the description. Save yourself the time and money please.