Do not buy from here! I ordered 2 dresses and only 1 arrived. After waiting another week I reached out and they want to see pictures of my package. There was no tampering with the package, they just didn't mail the dress! Will have to make a claim through my credit card company. The other dress is complete garbage.
Ordering formal wear online is always a gamble but in this case we won! The seller has excellent communication and made the dress exactly as per my daughter's measurements and she absolutely loves it. It looks to be sturdy and well made!
Do not purchase from this website. Product is cheap and pictures are deceiving. For there asking price you can go to the mall and get a dress better. I ordered 2 dresses and both are horrible. Not as pictured and the company has not return my email or refunded me my money
DO BUY!
I was a little nervous because of ordering on line and because the price is so low, but this dress is absolutely amazing! It fits perfect, just a little too long but not bad! The quality is amazing! No complaints! (I cut off the cleavage covering, I didn't like how it looked, but I had no trouble in cutting it) :)
It gets the job done, it's not expensive so don't expect top quality material, it's not thick so if u have to wear a waist trainer or something make sure it's a smooth one or u have some type of slip. Otherwise it's a nice dress.
This company has zero integrity. I had multiple issues with this company. The difference between the website pictures and the gown they sent, is astronomical! The dress they sent looks like Grandma's dollie! Not a beautiful wedding gown. The fabric is completely different. The communications are abhorrent. I have sent over 20 emails. 1st trying to get the gown on time (which I paid extra for), then trying to get the actual gown ordered or a return. The most they offer is 10%. I spent almost $400 for 2 gowns. 1 was passible (even though not the same material), the other is garbage. You can buy it at JC Penny for $35.
This dress is amazing for the price. I wore it as my wedding dress and it was perfect. It shipped prime and was here on time, and I just went by my measurements and it fit perfectly. I would recommend for anyone on a budget.
I honestly couldn't be more satisfied with the dress. Not only was I hesitant to order such a dress online but also did I ordered 3 weeks before prom hoping I'd receive it on time. I received this dress in a week and a half and it did not disappoint me at all. True to size and color. I'm 5'1 & weight 125 & got a size 2. Could've went up a size bigger but overall it was great ordering from Miagal. Would totally recommend to anybody.
I'm actually happy with what I got :) It's great quality and very much alike with the picture! The first picture is what it looks like before any tailoring. I suggest to use sticky bra with this type of dress because it's very revealing on the front. Nonetheless, I felt happy with the results.
If you have any question you can *******@kiimaaye on ig :)
I purchased a homecoming dress from miagal.com. They falsely advertised the dress. The dress on the left is what I ordered and the dress on the right is what I received. As you can see, there is no silver beading on the dress they sent me. I have emailed them and they will not refund me or compensate in any way. I have reported them to the better business bureau. Shop elsewhere!
Poor customer service... biggest scam out there, does not provide return label with purchase, and when you request one they come back with needing pictures of item, and when you provide pictures they still refuse returning! With if the color wasn't what you were expecting! SCAM! STAY WAY
Wore this dress for my engagement photo shoot. I could not have picked a better choice. I had been searching for months for the perfect dress and because of COVID, I really had to rely on the reviews of others. And the reviews on this dress did not lie! It was perfect!
This dress is amazing! It fit perfectly and the detail was gorgeous. We ordered for my daughters prom and her friends were giving her a hard time about the low price and ordering online. This is far better than anything we have seen in the stores (even at $100's more). Actually, this dress would be perfect in white or cream for a wedding dress. The material was a thick Satin very similar to a wedding gown. It does come with a hoop which we won't be using. We already owned several Hoop-less crinolines which are shown in the picture.
I ordered a dress for my daughters homecoming. Reviewed their size chart, measured her, bust was a size 2, waist a size 4, hips smack dab in the middle of a size4 and a 6. My daughter wears size 4 bottoms and a small top so i went with a size4. We had ordered 3 other dresses from different websites all a size4 and they all fit. She returned two she did not like and kept 1. We were waiting on the dress from miagal to make our final selection! Miagals dress came and it was so small! A good three inches from zipping! Went to return the dress and they wont take it back! Somehow it is my fault! Never ever order from this company! Wish i would of read the reviews before ordering! This company is running a big scam!
My dress is the wrong size, color and the plastic trim is sticking out in 6 different spots. The representative responding has offered me 10% refund for a useless dress!
This seamstress from Nordstrom's said all she could do is add straps
Horrible quality of clothes! Horrific customer service! I am making sure my reviews on all applicable sites including formal complaint has been filed with Consumer Affairs! Ordered dress- cheap material, didn't fit, color wrong and your customer service completely ignored concerns on email sent to them and will not send label for full refund so until we get label and refund - we will be sure to spread the word! Already have your company listed on sites that list scams!
You can clearly see which dress is the incorrect. No slit, wrong color, shaped like a window curtain instead of an evening gown with a train. The sequins look like fish scales. They started falling off as soon as it was removed from the plastic bag in which it was shipped. Just horrible. This is supposed to be my daughter's senior prom dress which caused her to cry with disappointment. The company has been telling us no to refund for a month now. They want to send us %10 of what we paid which was$179.00 US dollars. This is wrong and it feels like we have been scammed and fraud is also involved. All we want is a refund or the correct item.
Was super nervous about ordering a dress online. Couldnt be more happy. Not only did i get my dream dress i got it for a fraction of the cost of traditional dresses. The tailoring department did a wonderful job making my vision come true. So excited for my big day.
As many do, I had my concerns ordering from an online company. But fear not because my dress arrived clean, the right colour (champagne), the right size and only 15 days after I ordered. I'll need to get it hemmed because Miagal adds an extra 5cm for your heel height, but that's not their fault and I'm overall super happy with this beautiful dress!
I ordered a custom sized dress for my extremely petite daughter's prom. They sent me updates on their progress, and when the dress arrived early, I couldn't have been happier. The dress fits perfectly. It looks absolutely beautiful... exactly like the photo, and it is made to perfection. We could not possibly have been happier - especially since it was less than half the price of virtually the same dress in Nordstrom's.
Overview
The company demonstrates a divided reputation among customers, with some praising the quality and fit of the dresses, particularly for special occasions like proms and weddings, highlighting good communication and timely delivery. However, numerous complaints point to significant issues with product accuracy, poor customer service, and difficulties with returns and refunds. Many customers express dissatisfaction with receiving items that do not match their expectations based on online images, leading to feelings of being misled. Overall, while there are positive experiences, the prevalence of negative feedback suggests a need for improvement in customer support and product consistency.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members