Miagal

Where do I start? I ordered a dress from myagal.com as a trial for my bridesmaid dresses. The dress was pink with silver beading in the pictire, when the dress arrived it was a horrible cheap fabric, the size was bigger than requested (even though we did custom sizing) and the beading ws GOLD, a horrible cheap lookokg gold beading all over the bodice of the dress.

Customer service does not help you and they only said theyccould refund me 5% of what ai paid. Horrible website, customer service and cheap looking gowns. The pictires they use on their webside are stolen and they just recreate the dress the best way they know how.

Do NOT BUY unless you want to throw your money away at a dress that will look like a middle achool project.

I wish I had seen and read the reviews on here before I purchased a dress I wanted to wear in my upcoming wedding. I am a very keen buyer and thought I was making a
Good purchase. First of all the dress took 2 weeks longer than promised to arrive (as it was in "tailoring" for almost a month. When it did finally arrive, I tried it on and it did not fit well and the color was bad (okay it happens) my issue started when I tried to return it! First of all it takes them 24 hours to respond to any emails, Second of all they demand a picture of you in the dress (WHY?!?!), I explained in detail the issues I had and that after I tried on the dress I packaged it back up for safety and they are pushing. I am in the midst of a back and forth with these crooks. I NEVER complain about a company (even the worst ones) but this one has me furious!

I ordered a dress and when it arrived it was very nice, however it was the wrong color an slightly off on size. Maybe a few inches to tight. Their return policy states it can only be returned if it's their error basically an within 7days. I emailed literally 15 min after opening. I then re measured myself and checked it against their site, I had the size right, also they say the color in the "as shown" photo can be slightly askew per our computer screen, so I found the dress it is clearly black not blue an when you click on the color options an click on the navy the photo changes yet when I click on black the photo stayed the same. Again their error. It arrived so fast an it is nice that I figured no big deal just exchange it an I'll still have it in time for the party. I was then greeted with an extremely curt email saying they don't exchange anything because everything is custom made, an that IF I qualify for the return I'd have to pay shipping and a 30% restock fee. What? You make the wrong color dress an I'm supposed to give you 30% to fix your mistake? Terrible business practices. I won't give them any more money - I'd rather pay the local seamstress to adjust it an then live with the color. Thankful it's dark navy not some bright blue. But I also won't battle with a company like this over a hundred dollars - I'm sure that's exactly what they bank in but we have enough stress with covid in our world than to deal with them. The dress is nice, also if you leave a negative review on their website it deletes it immediately.

Do not buy from this site. If the dress doesn't fit they will not issue you a return as advertised. They sent a dress that did not match the measurements given and they won't provide a refund. They offered 1/4 of the dress price ($30 dollars) as a refund! Ridiculous! I even took it to an alterations specialist and they said it was made so small that they couldn't do anything or change anything to make it fit. Total rip off! Do not purchase from here. You will regret it if the dress isn't right as you will be stuck with a dress that doesn't fit. I give zero stars but the system is asking to select at least one.

Sent in my measurements and the dress I ordered was too big. They got my measurements wrong. When I contacted them about a refund, they wanted pics of me in the dress for proof. I would not send them pics, I took pictures of the measurements while the dress was on floor laid out. Then they asked me to get it tailored. At my own expense. They said they would give me a 10% refund. I am not getting anywhere with them so I am spreading the word. They aren't very responsive and are an incredibly terrible business. I do NOT recommend them at all.

Do not buy from Miagal. The dress and color did not come as pictured on the website. They say they have a return policy if you email them within 7 days which I did. It is not true they will not accept any returns they just give you the run around. It is a non-refundable dress. They would not provide a phone number for customer support. It is a sham company. When you order the dress, they don't send you a order confirmation number or invoice slip. When your dress comes, there is no packing or return slip. The quality of the dress was cheap. I was extremely disappointed. We ended up having to buy another dress and never was able to make the return.

This site has scammed me and I should have looked at the real reviews and not on there site only. When the dress came in the mail, it took two weeks, which was expected being that it was coming from out of the country. But I emailed them immediately and made them aware that the dress looked nothing like the picture and asked for my refund. This site tricks you because in order for you to return it back to the sender you have to get the return label, which they don't provide in the sent package and so they pushed back replying to me until the 7 days were passed. They do not put the return instructions or label In your package because they dont want you returning the item and for them to keep your money. I told them the dress was even ripped and they refused saying it was my fault that I didn't look at the description. Save yourself the time and money please.

I ORDER A DRESS I PAID $178.00 IT WAS HORRIBLE I CONTACT THE SELLER.
TO REFUND MY MONEY, BUT SHE ASK MY SO MANY QUESTIONS. I SENT ALL SHE ASKED ME BUT STILL DIDN'T REFUND ME NOTHING. SO I HAD TO THROW IT AWAY. I LOST ALL MY MONEY. PAYPAL DIDN'T DO ANYTHING BECAUSE THIS COMPANY IS NOT COVER UNDER PAYPAL PROTECTION. IF I COULD GIVE IT A ZERO, I WOULD DO IT. THESE CHINESE PEOPLE DON'T WANT TO LOOSE MONY, BUT SO WE WOULD. SO BECAREFUL DON'T LOOSE YOUR MONEY.