Placed order 11/5/16, called on 11/19/16 to check on order. THEY HAVE NOT SENT IT OUT YET. WILL BE ANOTHER WEEK BEFORE ORDER IS EVEN FILLED. THEIR EXCUSE IS VOLUMN OF ORDERS. HELLO, IT THE HOLIDAYS. BEEF UP YOUR STAFF. I WILL GET ABOUT (?) 12/14/16. BAD, BAD CUSTOMER SERVICE.