I placed an order for $17 on November 28 and needed them asap so I paid $19 for express shipping. It is now December 4 and have yet to receive the puzzles. I called to be reimbursed for the shipping or cancel the order was told that they would not reimburse the shipping as the shipping time is when it leaves the warehouse and it had already shipped so I couldn't cancel. Do not order from them, there are other sites