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Ok ladies I love fashion nova clothes they fit amazingly on my curvy body and great with me being tall but this past summer they screwed me for 2 orders said they sent them out and I didn't ever receive them they were mostly for my daughters and grandchildren for Christmas but not the point in total was close to 900 dollars and they still haven't replied to some other site I sent negative feed back on so maybe you can get there attention and tell them when you have a customer then buys a new wardrobe every time the season changes which is 4xs a year in canada I was buying alot so did my daughters there 8 of them all walked away plus they stopped buying boyfriends clothes and kids clothes u may not see it as a big financial loss but it's disgusting thank nobody apologized for it or tried to help me even with a bad review on a different platform ladies just don't order to many orders at the same time cause they don't come and their obvious to your emails and ya I didn't get anywhere
Tip for consumers:
Just don't do multiple orders with them your better off putting it all together and paying for expedite shipping you get it faster all at once no issues . I love there clothes I just had to suck it up take it as a lesson learned.
Products used:
Pants shirts sweaters pj's New Years outfits and dresses.
I was introduced to JS products roughly 4 Years ago and I've only used basically his line since except liquid foundation and brushes I also order his boxes as much as I can and they are always amazing I'm waiting on my valentines box right now.
Products used:
I have his pellets, concealer, velour lipsticks, 3 lipgloss's, lip scrubs 4 flavour there so gd, I also want to point out his clothing is amazing but it's very true to size so don't order bigger cause you will swim in it but it's comfortable n cozy super well made great quality but he needs to sell the sets together not separated.
Love your shoes and boots there great and the prices are good and great service with customer services. But return process is bull crap needs to be faster.
Juanita O.'s review of Jeffree Star Cosmetics earned a Very Helpful vote
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Someone used my compromised card to buy… Someone used my wife's compromised card to buy stuff for...
Fashion Nova why are you doing this to people. If i had come to review section i would never had...
Hello Juanita,
Thank you for writing a review regarding our items our return process. We love being able to provide the service that our members seek.
We value you as a member and want to make things right! A representative from our Member Services Team will email you right away to assist you.
Best,
Mary