Complained that the letters I received from 2 different ladies were the same and clearly were copied and not the ladies own thoughts, so asked for a refund for opening the letters and was told that they were different and sometimes certain words come out the same when the ladies use a translation app. But aren't the letters translated by paid translators? You people tell me if these letters are the same or different.
Hello there!
Apparently, there was some misunderstanding in the correspondence. You are correct, the letters are being translated by professional translators, they may just use the same wordings and constructions. However, the letters shouldn't be the same, this could be a result of a minor mailing glitch - please tell us the details about that, so we could help.