J P.

Ordered a 50ft pre lit garland, came in good time, very nice, but a section quit working on the 2nd time it was plugged in. Customer Service has been prompt in trying to resolve the issue.

They have been very prompt in addressing the issue, but it appears there is nothing to do to get the section working again. They have had me try some things to try to resolve it, but to no luck. They have offered a 20% refund, which is nice, but unfortunatey won't cover the cost of another 9ft section.

Third time ordering from Tire Rack. Great prices easy to use.

I have used Allivet for several years, but recently placed an order over the holidays, and did not allot enough time for shipping since my orders always came much quicker than estimated. I was out of the prescription and the shipment seemed to be delayed, so I called support. The rep immediately reshipped the order overnight at no charge! Incredible service, especially considering that it was my own fault for not planning better. Highly recommend Allivet and their prices are extremely competitive.