jon c.

Great site I was leery at first. Howeve, after using it for the last 8 months, It allows you to upload virus free software. On this site you can get actually free versions of software that is no longer offered on company's website, where you are forced to get a "free trial" of some professional version when you press upload free version.

I would rate this site highly. It gives reliable computer advice, advises what programs to use to fix a program, and reliable downloads. It is written in a non technical language so it is easy to understand.

I had purchased from them for the last 12 years and had no problem. However, I recently bought an electronic item and needed it returned. Amazon sided with the seller. The seller agreed to the return, e-mailed me that it received the item back and refused to refund money. Amazon knew this, had Post Office Delivery proof, and only sent protected e-mails to the seller. When this didn't work, Amazon refused to help me.

On my own I had to find out Sellers address and phone number and contact them. They claimed I wasn't in their system at all and never heard of the company that shipped it. I told them the 3 names the Corporation was registered as being under, the two addresses, and the Presidents' name. I told them I would be contacting the State Attorney's Office for fraud, US mail order fraud, and credit card fraud, etc. They hung up on me. The next day Amazon credited my charge. I will never use Amazon again. They still allow this company to sell on their site knowing they are frauds.

I downloaded their Antivirus trial from their own website on my computer to see if I liked it before buying. CNET had rated it at a 4.5 out of 5. This nearly wrecked my computer. It told me of a virus and that it had disabled drivers and I had to download a program from Microsoft which I tried to do. It appeared to be a Microsoft website. It claimed I had to save it to a CD. It wouldn't save so I went out and bought a larger capacity set and it wouldn't copy. I have no problem with this normally.

This website then sent me an alert pop up message regarding a program on my computer that was reliable and they claimed the whole program was not virus. Infected but was a virus itself.

I had to do a system restore three times to remove this Antivirus. During one system restore, another pop up message appeared saying that ESET had been removed from my computer. What? I had to use CCleaner to get all the remaining registry keys and the 14 hidden files off my computer before the system restore worked.

I started to download a program from this website and my Antivirus detected a Trojan.
I thought it was a temporary problem as CNET.com had been a reliable site to use for years. I assumed they would fix it. About a year later I tried it again and again there is a Trojan in a downloader application. They are aware of this and do nothing.

Fortunately my AntiVirus picked it up but I would imagine many had computer problems caused by this Trojan. I give in a quadruple minus 1.