Etsy is a HORRIBLE company. I purchased a hat from them 2 mos ago which was never delivered. They will not respond, there "phone numbers" end in robots telling you that they do not accept calls, and they want to charge YOU to ask a customer service bot a question. They told me that i have to contact their seller in GREECE to find out what happened to my purchase, but they will give me no info on how to do that. They have kept my money- i have no product. DO NOT ORDER THROUGH ETSY- you will be sorry. There is no recourse for any problems.
Dear Jonathan,
We are terribly sorry to know about your frustrating experience with our company.
We would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at chester.ha@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.