JOHN M.

We shopped a print on canvas as a gift for our mother. Several sites had the one we wanted for less money but none would deliver in time for Mother's day. Art.com was a few bucks more but had free shipping and promised delivery 3 days before Mother's day. They lied. After confirming the order and estimating delivery by May 6 (same as their listing) we began tracking the order. It didn't ship so I contacted Customer Service and explained my need for delivery before May 9th. Within a few hours I received an email saying that it shipped but wouldn't be there until the 8th. I continued to track it and the date slipped to the 9th. Today it says the 10th. I don't know when it will arrive but whenever it does, it will be too late. They promise delivery to get the order and then they don't care anymore.

I worked with Kimberly V. She was very helpful with her recommendations and did a nice job making my resume more eye-catching. I especially appreciated how quick she was to respond to any changes I requested and how she was able to present me in a concise, meaningful and ATS-compliant way. Thanks, TopResume.