Here was my email to them. I received no response at all.
This was my first time ordering from you and I am sorry to say I will probably not order again. I think it is important to hear feedback.
I like the print but for the price the attention to detail and quality of the finished product is not there. There is a thread stuck inside that is pretty visible, there is a gap between the acrylic and the frame that is pretty noticeable and the frame itself has a chunk out of the wood that was painted over. If this was a $50 product I could look past these things. I am keeping it on my wall because it is my bedroom and only I can see these things for the most part, but you should make sure your end product is higher quality for the price point Sorry for the negative message but repeat business is important to you I would think.