John L.

We thought we would try Home Chef as a change from Hello Fresh. The first week was great. Our box showed up on time (late and delayed deliveries were an issue with Hello Fresh), and we were inpressed with the packaging and freshness of the produce. My wife also liked the fact that the meals seemed less timely to prepare. But after being with them for the past 3 months, tonight our box was delayed for the 3rd time in 4 weeks.

You use a meal service like this to help simplify your evening meal planning. But when you're counting on it to be there, and they don't show up, it's no longer a convenience. It's a burden. It leaves you scrambling trying to puit something together, which adds to the stress of the day. And we're paying for this aggravation!

So we have made the decision to go back to Hello Fresh. There are a couple of other reasons for that decision though. The meals from Hello Fresh may take a longer to prepare, but it is worth it! The favor profiles at Hello Fresh are much better, plus the portions are little larger. There has been more than one night that I was still hunger; that didn't happen with Hello Fresh. Also, when our box was delayed tonight, I thought I would give them a call to see if we were going to be getting it. Guess what? They have no after hours phone support! Hello Fresh does. All in all, they both have a few issues but Hello Fresh is is better the Home Chef by a fairly wide margin.

So with all of that being said, it's good bye to Home Chef and Hello to Hello Fresh again.