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I purchased a love seat and specifically stated that the only time I could take delivery would be on Tuesday or Thursday because I have Dialysis on Monday Wednesday and Friday. This company FLAT OUT LIED to me. My purchase order shows a delivery date of 02/06/24 which is a TUESDAY. I called to confirm now I am being told that they don't deliver on Tuesdays or Thursdays. If you want to be LIED to go to this store Just like a SLEEZY USED CAR SALESMAN you will get the Royal Shaft. I spoke with the GM He didn't care that they Lie and run their Business by LYING to Customers. I can cancel with a Restocking Fee. If you want Terrible Service and Want to br Lied to Definitely Shop Here.
Tip for consumers:
Stay Away They will tell you anything to get a sale. This place is just like a SLEEZY USED CAR LOT
Products used:
Going to go to Rooms to Go
I wrote a review on Total AV that they charged my credit card even after I cancelled it. I submitted proof of a email that said I did cancel Trust Pilot said this was not sufficient proof. If you are thinking about using Trust Pilot DON't They are a JOKE
Tip for consumers:
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Products used:
Not looking for any money Just a FYI for others
What a waste of money. You cannot stream Fox News. Absolutely NO CUSTOMER SERVICE. If I could give them a ZERO STAR I would. I am on the 7day trial and I am sure I am going to cancel.
Tip for consumers:
Don't waste your money. Absolute Garbage
I contacted Jessica at Verizon (Cancellation Dept) I was going to switch carriers because my tablet did not work in my wife's store. We came up with a solution that turns out to be all LIES. LIE #1 I was told everything we discussed on the phone would be documented (All of her lies undocumented) Lie # 2 They had a $20 off activation fee that she would honor. Again, she FLAT OUT LIED. LIE # 3 If I returned the MI-Fi Jet-pack there would not be a $50 restocking fee. Another LIE. LIE # 4 I was to get a follow up call This never happened. Jessica changed my SENIOR PLAN without my permission. I was on the phone for over ONE HOUR with a supervisor Markita. I asked for a written transcript of the phone conversation so I could have it to go to court over these charges. I was told I would have to get a court subpoena. I stopped my auto-pay so I have another charge for this. Now they want to charge another $20 so they can continue there Lies and Deceptions.
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If I could have given "NO" stars I would have. I purchased a loveseat and sofa from Ashely...
Good customer service at the store but once Ashley has your money, that all goes down the toilet....
Hello John,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. However, we would never charge anybody without their knowledge. Please reach out if there's anything we can do to improve your experience.
Thank you