john h.

While shopping from your phone or computer may be convenient, Hallmark.com has always ranked as one of my least favorite sites - but it is our last order finally prompted me to give it a negative review. Two of the cards in that order required special handling/postage - while the envelopes for them noted that they may require extra postage - it would have been nice to get that warning before we placed the order for those cards. Between being oversized and/or having stuff that stuck up off the face of the card, we incurred postage costs of nearly $2 each - given how expensive cards have gotten, we resent being blind sided by the extra postage and needing to go to the post office to purchase the appropriate postage.

That, combined with a kludgy website that lacks a user friendly compare cards option so you can compare which of two or three cards is most appropriate for the person/occasion that is being celebrated, helps earn the site a punitive 1 star rating. Heck they haven't integrated their rewards program into checkout - yes you can flip to your rewards but you have to copy and paste the rewards you want to use, 1 by 1 into the checkout process.

All in all it may be better than noting but it sure as heck isn't it the running for any customer friendly awards - the only thing it has going for it is that it is open at 11pm...

I placed an online order Jan 1 and fully expected it would take a couple days for the order to be processed and shipped. So, giving Crucial a few days to clear the backlog (and based on the delivery time on their standard free shipping notes,) I decided to check the tracking on Jan 9, thinking it must be getting close - but the link found nothing / nada.

So I contacted customer service and, while waiting, a funny thing happened - the tracking link (sort of) started working and reported "Shipment Ready for UPS". Wow, that took kind of a long time to process - but heck it will be on its way directely. WRONG! I checked back today (Jan 11) mid afternoon and lo and behold it says "Shipment Ready for UPS". What? Two business days and the shipment is still waiting to be picked up? As far as I know UPS employees aren't on strike (yet) but come come this summer things could get interesting if they strike...then all delivery bets will be off.

Anyway, I've always been happy with Crucial's products and their scan tool makes finding compatable memory and ssd's easy,. Until Crucilal gets its order and shipping straightened out you can find other soures for Crucial products and save yourself some frustration. Hopefully the products continue to perform better than shipping.

I recently ordered a wooden computer desk with hutch from Overstock. It is indeed as pictured and described. It is nice piece of furniture (at over $1000 I was hesitant with to order.) It exceeded our expectation and we're pleased with the desk/hutch combo.

That being said there was some minor 'assembly required' and no instructions. I say that not because it was a problem but because if you didn't have a drill and screw driver some mechanical intuition you might not install the small brackets to secure the hutch to the desk. Drilling a small pilot hole for the screws will help prevent splitting the wood when you attach the bracket.

The only problems were with the delivery service - first, it uses a robo call to schedule delivery (not a live person.) Our call screening blocks robo calls so we missed the first couple attempts to schedule the delivery. It was only when I reviewed the caller id log at the end of the week and looked up the new blocked call numbers on the internet that I saw the delivery service was calling. The second problem was with the delivery itself. Overstock's site was very clear that free delivery was to the door and I paid extra for to the room and unpacking. When the shipment arrived I was informed that it only included door delivery but they'll do extra for tips. Whoa, I didn't appreciate having to explain to the delivery person that I had already paid extra. They delivered into the room but I gave them a pass on unpacking - with the desk and the hutch it got rather tight and would have been better unpacked before being brought in.

Historically, our local businesses have been more concerned with good customer service. I for one like good customer service and will have to think real hard about ordering big items over the internet.

Just made a purchase from walmart.com and got the shopsmarter offer. I balked at the "start here" page because I didn't see a list of what merchants participated and it wanted an email address (and I already get too much crap email.) So I did a search and found the sitejabber reviews. Thanks! (the fee was not disclosed on the "start here" page.)

I was puzzled as to why there were any positive reviews at all, so I took a look at them. It looks like if you are a 'big spender' and you pay your credit cards in full each month if might be an OK deal. In my estimate you'd have to spend at least $1500. 00 year on applicable merchandise at participating merchants just to break even. To be worth the fees and hassle, I'd need to spend at least double that and that ain't gonna happen. So it would be a bad deal for me.

In my opinion there should be full disclosure upfront, anything less is unethical.