I purchased a coupon for scanning of up to $350 photos. About a month ago, I inquired as to when the scans would be available and received a standard reply No. 23 that the work was in progress. No other info.
Today, I received the scans. The work is amateurish, noisy, extreme contrast. Worst thing is that the photos were scanned at a resolution of 430KB, way too small to correct on any software. Except for this coupon, I have used ScanCafe with excellent, professional results. I'm left with no choice but to send the photos to ScanCafe for rescanning. They are worthless, otherwise.