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See the attached text screen shot. We bent over backwards for her as a customer, then she sends a text message intended for her boyfriend to the person she mentioned about (me!). All I can say is wow! Unprofessional and rude. Callie Northagen is who you chose to represent your company?
Be advised: For 13 months, WOW has auto drafted our corporate account under a legally binding contract by more than $180 monthly plus all applicable taxes. The representative claims to only be able to refund our account for 6 months, or less than half of the contractual over charges. A complaint with FTC and the attorney general has been made.
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