Ordered 4 identical items in Dec 2023. I called and was reimbursed in Dec for these items cause I DiD NOT receive any if them. However in FEB 2024 these items reappeared on my credit card. I called and was transferred to 3 different dept only to be told it would be reviewed. Found a message on my phone stating the charges will remain on my credit card and to dispute chgs with my bank. HSN is basically calling me a liar and this is totally unacceptable. I WILL NEVER SHOP AT HASN AGAIN...BUYERS BEWARE!