I purchased a flannel duvet cover in late september and just put it on the bed today. This is the worst! The quilt will not stay in right, there is all kinds of wrinkles and just won't lay flat. I have been using duvets for thirty years and have never had this problem. Because I will be keeping it folded at the end of the bed I can get it to smooth out, but if you want one to use as a cover do not buy a flannel duvet from this company.
Dear customer,
Nice day.
Sorry for the late reply and keeping you waiting so much time.
Thank you for choosing SheIn. But we sincerely apologize for leaving you such negative impression.
Sorry to hear that you are unsatisfied with our quality and you have returned items to us. This incident is really out of our expectation. Actually you can send us some images which can show any defects so that we can check for you. SheIn is a legal fashion company, we never shirk our responsibility. Hope you can trust us.
We also noticed that your refund has been done, it has been returned to your shein wallet. You can login your shein account via computer, then click "My Wallet" page to withdraw your refund. Hope you can kindly understand. You are our precious customer, we will do anything that we can to meet your requirements.
If there is any problem, please feel free to contact us via dispute@shein.com.
Thank you for your support.
Best wishes.