We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Jennifer W.

1 Level 1 Contributor
  • 3 Reviews
  • 14 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Beauty

Member since January 2019

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    153

Review Distribution

3 Reviews by Jennifer

1/8/20
Verified purchase
I love the fact that you carry hard to find fragrances. I always tell myself that I have enough, but then discover another scent on your site that I cannot afford to pass.
Reason I chose this business: to purchase a specific perfume with afterpay
Reason I chose this product: read every review on the internet and is something I would love
7/24/19
Verified purchase
I LOVE the fact that you carry so many unique and hard to find perfumes!
Reason I chose this business: Best selection and relatively low prices
Reason I chose this product: I needed an additional summer freshie
1/13/19
I purchased a huge wool coat and a few other items. I only bought the coat bc I saw that they offer free returns. When the items came, the coat was HUGE. It is not at all what I expected. In the box was a fedex return label. I called customer service bc where I live, there is no fedex drop off aside from drop boxes, and this is a HUGE box. She said that within 24 hours the warehouse would be emailing me a usps label. It never came. Two days later, after emailing to say never receiveced, someone emailed me the "label" only when I opened their attachment, it just took me to their website about how to return via fedex. So now it appears that I am going to have to pay over 20 to send back this item due to their apparently being unable to provide a return label that I can use. It is a shame because they have some really cute clothes. I was hoping this would be a long-term relationship, but that cannot happen now. Had I known I would have to pay the large shipping price for the coat, I would never have taken the chance. I emailed the csr back and said that the attachment didn't work, but I am very doubtful that I will ever get my usps label from Modcloth. So unless my item will fit in a fedex drop box, I cannot order there again. Not worth the additional expense and all the trouble.
tatens
Anna W. – ModCloth Rep
Hi, Jennifer. I apologize for any inconvenience! I hope that you were able to get in touch with our Customer Care team to receive that label. We are always able to provide free USPS return labels, if FedEx is not an option, so it sounds like there may have been some technical difficulties here. In any case, please know that I have shared your feedback with the appropriate teams.

Jennifer Has Earned 14 Votes

Jennifer W.'s review of ModCloth earned 14 Very Helpful votes

Jennifer hasn’t received any thanks yous.

Jennifer doesn’t have any fans yet.

Jennifer is Following 10 Users

eliota2
  • Reviews

    2

  • Votes

    6

Eliot A.
debw66
  • Review

    1

  • Vote

    1

Deb W.
irredeemab
  • Review

    1

  • Votes

    7

Irredeema B.
kenns
  • Review

    1

  • Vote

    1

Kenn S.
vivianm49
  • Review

    1

  • Votes

    0

Vivian M.
malcolmc23
  • Review

    1

  • Votes

    0

Malcolm C.
rosannag3
  • Review

    1

  • Votes

    0

Rosanna G.
kennyl46
  • Review

    1

  • Votes

    2

Kenny L.
sandrab170
  • Reviews

    0

  • Votes

    0

Sandra B.
dakotad7
  • Reviews

    0

  • Votes

    0

Dakota d.

Similar Reviewers on Sitejabber

pamg300
Pam G. reviewed Perfume
8/10/20

Great

sandrah918
8/10/20

Fast shipping