A complete disaster. Disorganized, rude --- just the worst. So sorry I ever dealt with this company. They sent me an unclean item that was also too big (and thus unwearable, so couldn't have been stained) and now won't refund the cost. PayPal claim, activated.
Do yourself a favor: DON'T EVER ORDER FROM HERE.
Hello Jennifer. - We appreciate your feedback. I have reviewed our correspondence with you from today, and the photography we took of your item before returning it to you. My team did their best to politely explain the very significant dark stain on the inside right cup of the item you returned. Our inventory history also confirms that the garment we sent you had not been a previously returned item.
It is never a pleasant experience to hear bad news, so I am sorry that the outcome of your return was not what you wanted. However, our return policy requires that an item be returned in resaleable condition.
Fond regards,
Wilma
Customer Service Manager