jennie r.

I ordered online Creme De La Mer but never got a confirmation order number in the email. When I called them for the order number, they told me someone else was using my card! It upset me to think someone hacked my charge account. However, I was charged for it. They told me to dispute it with my bank to get my credit back but a few days later, there was a box on my doorstep! They shipped it anyway after making me feel I was crazy. I had gone and ordered it again with Saks so I called Bergdorf and told them I was returning the creams and they REFUSED to take them back! They are clearly insane

I joined just a week ago and tried to purchase a pair of Chanel Vintage earrings for alittle over $800.00 Now they are calculating over $1,000! How?
They said I had to pay $40 to ship, but then give me $20 because I am new. And then they added $125.00 for "contribution to customs?" What does that mean?
And what's this stuff about a membership at $12.00 a month minimum?
I am out!
I see their merchandise is not in "good condition." A pair of Christian Louboutin shoes that said "good condition" and the girl writes she takes good care of them, the soles were completely worn off! And she wants over $500? Fake advertising. I am sure these shoes would run over $700 when you go and calculate the baloney.
I won't buy from them. It's a gimmick