I ORDERED A LEATHER JACKET FROM ASOS AND INSTEAD OF SENDING WHAT I ORDERED, ASOS SENT ME A SATIN DRESS LABELED BARNEYS LEATHER JACKET! I AM ABSOLUTELY DONE WITH THEM! THIS PRACTICE WAS SO FRAUDULENT AND UNETHICAL!
DO NOT WASTE YOUR MONEY OR TIME SHOPPING WITH THEM! THE CUSTOMER SERVICE IS HORRENDOUS! THE SERVICE REPRESENTATIVES AND SUPERVISORS ARE ALL RUDE AND INCOMPETENT AND THEY CAN NEVER SUPPORT YOU OR SOLVE YOUR PROBLEM! DO NOT SHOP WITH THEM UNLESS YOU WANT TO DEAL WITH CONSTANT HEADACHES AND HASSLES! SHOP SAKS OR NEIMAN!
Do not shop with them! Their practices are unlawful and unethical! They send you used and damaged products and act like the consumer is responsible! Cettire then keeps the product and never issues a refund! It has been over one month since they've received my return and they still haven't issued a refund! I am working on assuring that this does not happen to another consumer!