website thubmnail of Crystal Classics

Crystal Classics

How would you rate Crystal Classics?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
1 helpful vote
Follow Kathleen P.
Unfollow Kathleen P.
Send Message
Share Review
Report Review

Terrible customer service
December 1, 2021

Should have paid attention when I saw so many customer complaints. Rude "owner" Bruno Bergman shouldn't be in a customer-facing business. You can find every item on other websites. Do yourself a favor and shop elsewhere.

Date of experience: December 1, 2021
Bruno B. Crystal Classics Rep
over a year old

Dear Karen, we understand that, in your words, you "made a mistake" of misrepresenting the facts and being rude to our Customer Service. As you shop in the real or online store, please be nice to people there. They are working hard to help you, and need respect too.

Virginia
1 review
0 helpful votes
Follow Jared H.
Unfollow Jared H.
Send Message
Share Review
Report Review

Unreliable stock
February 5, 2024

They let you order items that aren't in stock then tell you 4 weeks later that they have to cancel the order. If you're buying as a gift, expect to get left hanging empty handed with little notice. They don't care one bit about it either.

Date of experience: February 5, 2024
Virginia
9 reviews
41 helpful votes
Follow AM G.
Unfollow AM G.
Send Message
Share Review
Report Review

Wow!
March 13, 2014

Wow! Great selection, low, low prices, and always free shipping. They keep you up to date via email on the status of your order. Items arrive packed well and shipping is fast, although some items make be backordered. Even then, it may be worth the wait for their low prices.

Date of experience: March 13, 2014
Indiana
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Send Message
Share Review
Report Review

Items on Crystal Classics website were noted to be on sale with original price of $50. Items were marked "on sale" at $20. $20 is the original price on manufacturer's website. NO sale whatsoever. I anticipated receiving the larger item based upon original price noted. I contacted customer service, was advised to return items at my cost. Company would not provide return postage for their misrepresentation/deception.

Date of experience: October 17, 2018
Florida
1 review
1 helpful vote
Follow Paula H.
Unfollow Paula H.
Send Message
Share Review
Report Review

Itm not as pictured.
November 20, 2022

I ordered cups and saucers. Only received cups. When I called I was told the vendor requires incorrect picture. I feel scammed. Why was nothing said in the ad about only cups? I would not have ordered. Now I see the BBB rating is low. This is probably why.

Date of experience: October 21, 2022
Alabama
1 review
1 helpful vote
Follow Brook K.
Unfollow Brook K.
Send Message
Share Review
Report Review

Two reasons for my star rating: 1
February 27, 2022

I have changed my initial star rating.

First, I couldn't find the new customer coupon for 10%. After my review, I was told to check my junk folder and there it was! Would someone be so kind as to apply it to my first order?

Second, I am not familiar with this company so I wasn't sure if I sent a gift, if the billing information would be included. After my question, I was sent a response that this company never includes billing information because they are a white glove gift company.

Many thanks for the quick response!

Date of experience: January 28, 2022
Germany
1 review
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Send Message
Share Review
Report Review

''SCAM SCAM SCAM''
January 12, 2024

Working on the [INVESTLORDLIMITED// website is an honor for me. This website has outperformed all expectations because its investors, including me, have come to trust it. I have made a significant amount of money through investments and rewards on this website, which is undoubtedly the greatest one out there. I suggest that everyone employed by a for-profit company work on this website. Of course, a heartfelt thank you to the website owner

Date of experience: January 5, 2024
Arizona
1 review
1 helpful vote
Follow Robert D.
Unfollow Robert D.
Send Message
Share Review
Report Review

Looks like a scam. Other reviewers had similar experiences. I was promised delivery by 12/17 and had notifications with a tracking number-all were false.

Date of experience: December 18, 2021
Bruno B. Crystal Classics Rep
over a year old

Dear Robert, your order was received on 12/17, shipped on 12/17 and delivered on 12/19. We are not scam, even if you are really stressed and grumpy. To track an order, please click on the tracking number or simply copy and paste into Google. They will find appropriate carrier and track it for you.

Pennsylvania
1 review
0 helpful votes
Follow Dianna R.
Unfollow Dianna R.
Send Message
Share Review
Report Review

You're gorgeous — and that's the least interesting thing about you, too. You're the coolest person I know. And I consider myself bet friends with like all celebrities, so...

Date of experience: July 5, 2023