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Jenna S.

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1 Review by Jenna

The Limited

  • The Limited

“Charging us for returns?”
9/27/18

I find it appalling that the Limited charges customers to return clothes when it's impossible to find a proper size in a brick/mortar store before ordering online. I bought 5 shirts in my normal size, and 3 of the 5 items were either too big or too wide. Based on reading reviews, I sent my returns back UPS to guarantee that I could track shipping to make sure the package arrived back. I ended up paying approximately $13 in return costs on $20 worth of clothes. What is the point! I was a loyal Limited customer for decades, but I'm officially done until they allow free returns.

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