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HORRIBLE! For 7 days I have been trying to get my city added your shipping options. I am told, "I do not know how" and lied to many times with "we will tell management". MY PACKAGES are 2 weeks late everytime! Your customer service person HUNG UP ON ME! When I asked to speak with team leader after she told me she can not do anything. I have spent hundreds of thousands of pesos on your site and that stops today. USELESS people face 1 small problem and they have no idea what to do. My impressions of your customer service people based on first hand experience!... LIERS, RUDE, DON'T FOLLOW THROUGH. Team Leaders? Well, they don't get on the phone when asked to do so by a team member. USELESS.
Dave B.'s review of Lazada earned 2 Very Helpful votes
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Jeff W. We're sorry to hear what happened on that. By the way, can you please provide us an order number so that we can check it? For further assistance, you may also send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available 24/7 and Facebook Direct Message - live chat from Mondays to Sunday, 8 A.M. until 8PM. Thank you.